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Word / Excel Attachments Crashing when Open from Outlook

Follow these steps to get rid of this error:

  • Open Microsoft Word
  • Go to File -> Options -> Trust Center.
  • Now click on Trust Center Settings.
  • Click Protected View in the left pane.
  • Now uncheck the box: Enable Protected View for Outlook attachments.
  • Click OK to save changes in Trust Center window.
  • Click OK in Word Options.

Now close your Microsoft Word document and attempt to open an email with a Word document attachment.

You can repeat all the above steps in Microsoft Excel as well